FEATURING: Gerald (Jerry) Kane, visiting scholar at the Harvard Business School and professor at the Boston College Carroll School of Management Digital technologies are disrupting organizations of all sizes, leaving leadership scrambling to find the right...
I just spent time with a bank talking about Doing Digital. The host had read a preview copy of my new book and was asking a few questions about it. What had surprised me the most in my talks with five banks? What lesson was the most important one I learned? How...
Service improvement is my thing, which means I believe everything a person, team or company does should result in tangible improvements and a better experience for all. One of the reasons I’ve always been drawn to service is that it consists of both tangible and...
Invest Hong Kong (InvestHK) today (January 13) announced that its fifth annual Hong Kong Fintech Week will take place from November 2 to 6 at AsiaWorld-Expo in Hong Kong and in Shenzhen. InvestHK also outlined some of its activities and programmes planned for the...
11:FS , the challenger firm defining and building truly digital financial services, today announced new research examining how new fintech entrants have sparked innovation in personal finance and specifically the UK savings market. In 2018, UK consumers were more...
