RE-CONSTRUCTING CX MODELS IN THE POST COVID ERA

With the increasing customer inclination towards digitalization and lesser human contact increases, CX leaders have to integrate disruptive technologies to deliver experience that serve the new customer needs with care and concern. Real time pulse of the shifting customer needs and behaviour is giving rise to the rapid transition of the legacy infrastructure. Technologies like Artificial Intelligence, Machine Learning, RPA, Blockchain, Virtual Assistants, Data Analytics, and Cloud opens up the door to an omni-channel engagement.

Exibex, the team behind Finnovex Global Series, is proud to present the FuturistiCX Global Series. The second edition of this series, FuturistiCX Middle East Hybrid, the The Biggest Conclave Customer Experience Through technologies will be held on the 16th of March 2021 at Dubai UAE and Virtual Online.

WHAT’S TO ACHIEVE? IN PERSON AND VIRTUALLY!

With the easing up of travel and social distance restrictions in the UAE, we are welcoming the CX wizards to join us at the FuturistiCX Hybrid Conclave 2021. For the ones, who cannot travel and are still under travel bans, we bring this substantial live experience at your doorstep. That’s why it takes an immense pleasure to launch this hybrid platform so that nothing stops you from reconnecting with your compadres.

WHO SHOULD JOIN

Meet and Network with leaders and Customer Experience Champions across Middle East.
CEOs/CCEOs/ CDOs/ CIOs
Chiefs/SVPs/ of:

• Customer Experience
• Customer Strategy
• Customer Design
• Customer Innovation
• Customer Insight
• Customer Loyalty
• Customer Retention
• Customer Engagement
• Customer Analytics & Insight
• Customer Channels
• Customer Operations
• Digital Transformation
• Digital Channels
• Cyber Security
• Marketing Leaders Involved in CX Projects

WHO WILL YOU NETWORK WITH?

Focused Industry Audience:

• Government
• Online eCommerce
• FMCG
• Telecoms
• Banks and Financial Institutions
• Health Care
• Retail Groups & Brands

Expertise Involved:

• Artifical Intelligence
• Machine Learning
• RPA
• Blockchain
• Virtual Assistants/ reality
• Data Analytic
• Cyber Security and Cloud
• IOT