At Money20/20 Europe 2025, Scott Dawson, CEO of DECTA UK, explained why the focus in payments right now should be on doing things better, not just chasing the next new trend.
Dawson talks about why many small and medium-sized businesses are still struggling to access the tools and finance they need, despite all the tech being available.
He also highlights the importance of listening to what merchants and consumers actually want: simple, secure and cost-effective solutions. He shares details from DECTA’s latest research with consumers and calls for more practical progress across the industry.
