• More than ever, it is important to establish trust remotely.
  • Here at Jumio, we have the good fortune of being the world’s most trusted source of remotely determining who someone really is. We serve some of the largest brands in the world who use us to verify online users and prevent fraud across the globe — making sure they are who they claim to be when they’re creating new online accounts.

In the blink of an eye, everything has moved to being remote.  Universities across the US and UK need students to take classes and exams online, global healthcare agencies need to know who someone is remotely instead of having them come in, and delivery services now need contactless deliveries.

Now, it’s time to give back.

Thankfully, there are organizations that are helping, sometimes in small ways, sometimes in really powerful and compelling ways. That’s why we want to do our part and help qualifying organizations — whether they be NGOs, healthcare agencies, schools or delivery services — with free AI-driven identity verification services.

Introducing Jumio Go for Good

Starting today, Jumio will provide free identity verification services through our AI-powered, fully automated solution, Jumio Go, to any qualifying organization directly involved in helping with COVID-19 relief including (but not limited to):


Hospitals and medical clinics are being inundated with sick patients, putting additional strain on doctors and nurses. With the rapid growth of diagnosed cases and the easing of regulations restricting telemedicine services around the globe, it’s time to embrace virtual consultations (vs. in-clinic diagnoses). It’s crucial to properly collect and manage identity information in order to verify patient identity for compliance regulations, prevent medical identity theft and meet other Know Your Patient requirements. The convenience of a virtual consultation should not come at the expense of personal security.

Online Learning

Schools and universities are moving to online instruction to curb the spread of the coronavirus. Many school districts and universities are closing and shifting classes online. But, this introduces new risks. How do you know that enrolled students are participating in those classes, completing the homework and legitimately taking the online exams? Jumio can help ensure that only enrolled students are participating in the online curriculum and help proctor exams by authenticating students prior to any online exam.

General Population

There are a variety of philanthropic organizations (including NGOs and food delivery services) that are stepping up to help the elderly and the general population with essential services. Jumio can help these organizations quickly and reliably verify the identities of volunteers and drivers so they can be quickly onboarded.

Our Commitment to Our Customers

We created Jumio 10 years ago to make the internet a safer place by verifying that users are who they claim to be online — quickly, securely and with a high degree of assurance. As part of our core values, we firmly believe that we have a social responsibility to give back to the community — and it’s even more important during times of crisis.

This free offer is powered by Jumio Go, our real-time, fully automated identity verification solution. It is designed to remove friction from the user onboarding process, while still fighting online identity fraud and meeting AML and KYC compliance mandates.

Beyond streamlining the onboarding process, Jumio Go leverages informed AI to block bad actors from creating online accounts. Given the growth of deepfakes, bots and sophisticated spoofing attacks, Jumio has integrated certified liveness detection to detect when photos, videos or even realistic 3D masks are used instead of actual selfies to create online accounts.

Powered entirely by AI, Jumio Go provides enterprises with a real-time, secure and reliable way to verify remote users (e.g., patients, students, drivers, volunteers), ensuring the person enrolling into a new service is who they claim to be online. Plus, it’s easy to set up and configure as part of an app (mobile SDK) or via any web browser, so organizations can start verifying new users right away.

Next Steps

If you’re an organization dedicated to the COVID-19 relief efforts or involved in helping students, patients and vulnerable populations during this difficult time, we encourage you to apply for our free identity verification services program. You just need to complete a simple online form and tell us a little bit about your organization. Once accepted, we’ll help to quickly implement Jumio Go within your app or web experience.

This offer is available at no additional cost to all qualifying organizations until July 1, 2020 (or until the pandemic subsides, if sooner). If you need help getting started or would like additional details on this offer, please visit our COVID-19 Jumio Go for Good Program page.

We’re committed to supporting our users and customers during this challenging time.

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