Issuing is entering a new phase of investment and innovation, according to Peter Theunis, Principal Advisor at Paymentology.

At Money20/20 Europe 2026, he explains why processors increasingly need to combine constant availability and regulatory compliance with the ability to support new technologies such as agentic AI and tokenisation.

Peter also looks at the changing relationship between payments and credit, with data allowing providers to move away from broad customer profiles towards more personalised products.

As payments become more embedded and less visible to the end user, he sees infrastructure, connectivity and scalability becoming even more important, particularly as providers try to bring resilience and innovation together on a single platform.

Watch Peter at Money20/20 Europe 2026