At MPE Berlin 2025, Melinda Roylett, managing director of merchant services at Lloyds Banking Group, shares her perspective on the trends shaping merchant payments today.
Melinda discusses the growing demand for seamless omni-channel experiences, personalised solutions and embedded finance products – from merchant cash advances to consumer point-of-sale financing.
She also highlights how Lloyds is investing in merchant services to support businesses of all sizes, and why simplifying the checkout experience is key to meeting customer expectations.
